Event
Course Description:
This course provides detailed guidance on conducting Root Cause Analysis (RCA) using established quality tools. Participants will learn the definition of RCA and related terminology, the requirements for RCA under ISO/IEC 17025, and the step-by-step process for identifying and investigating the root causes of laboratory issues. The course emphasizes the use of practical tools to support systematic problem-solving and continuous improvement.
Pricing varies. Please inquire for more info at https://go.usp.org/Services.
Upon completion of this course, you will be able to
- Define and select appropriate tools for conducting Root Cause Analysis.
- Apply good practices to determine root causes when issues arise.
- Develop and document RCA procedures effectively.
Who should participate:
- National and private QC laboratories (PC, MB, Clinical, etc.)
- Manufacturers